Frequently Asked Questions

HOW TO BOOK A WEDDING CAMPING ?

You can make a booking of bell tents :

 On our website www.monweddingcamping.fr/en

Download the booking form on line et send us at contact@cametente.com or by mail at ÇA ME TENTE, Espace Commercial Fréjorgues Ouest, 174 rue Georges Guynemer, 34130 Mauguio

By phone at + 33 4 11 932 226

Our Customer Service is at your disposal from monday to saturday 08:00 AM – 08:00 PM

Booking becomes effective only with the agreement of the company ÇA ME TENTE, after reception of the deposit and the duly completed and signed booking form. Bookings only bind the company ÇA ME TENTE  if ÇA ME TENTE accepted them, what ÇA ME TENTE is free to make or to refuse, according to the availability, and generally speaking any circumstances likely to damage the execution of the made booking. For bookings received more than 30 days before the beginning of the rent, a not refundable deposit of 30 % is required.The balance is payable  30 days before the delivery date. For the bookings made less than 30 days before the delivery date, a full payment is required.

CAN I MAKE A BOOKING OPTION FOR TENTS ?

No, it is not possible to make an option on a booking, all n, il n’est pas possible de poser une option sur une réservation. Any request of booking must be firm.

WHAT ARE THE VARIOUS POSSIBLE PAYMENT CONDITIONS ?
You can pay your booking by money order,cheque, bank transfer.
HOW TO KNOW IF MY BOOKING HAS BEEN REGISTERED ?
As soon as your booking form and your payment has been received, you will receive a confirmation booking message by e-mail if equipment is available for the date you requested.
WHEN DO I HAVE TO PAY THE BALANCE OF MY BOOKING ?
Your balance payment has to be paid no more later than 30 days before the beginning of your rent.
CAN I MODIFY MY BOOKING ?
Modifications about your booking can be made without any cost. Thanks to report to Terms & Conditions
QUELLES SONT LES DIMENSIONS DES TENTES ?

Diamètre : 5 m
Hauteur : 3 m
Surface intérieure : 20 m2
Empreinte au sol : 7 m x 7 m

ON WICH KIND OF GROUND CAN WE PITCH THE TENTS ?

The site which has been choosen by the customer must be flat, grassy and not  flood, with an access allowing the passage of delivery truck.  The customer should indicate the wished place of pitching of tents or by means of a plan and or by means of pictures which  have to be transmitted with the booking or by  its presence on the site during the set up of tents.

HOW MANY PEOPLE CAN BE SLEEP UNDER THE TENTS ?
Our tents can welcome from 2 to 6 peoples.
ARE THE TENTS WATERPROOF ?

Our tents are 100 % waterproof. Even in case of strong rains, the tent inside space stay dry.

LES TENTES PEUVENT-ELLES ÊTRE CHAUFFÉES ?

Nous ne fournissons pas de chauffages d’appoint car leur utilisation est interdite à l’intérieur des tentes.

DO THE PETS ARE ALLOWED IN THE TENTS ?
Our friends the pets are not allowed in the tents except for blind people.
AN OTHER QUESTION ?
Contact our Customer Service by phone at +33 4 11 932 226 or by e-mail at contact@cametente.com

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