Any ÇA ME TENTE tent bookings implies full adherence to the general terms and conditions specified below.
ARTICLE 1- BOOKING CONDITIONS
The booking becomes effective only with the agreement of the ÇA ME TEMTE company, after receiving the deposit and the completed and signed booking form. The bookings do not bind the company CA ME TENTE, until the company accepts them, CA ME TENTE is free to accept or refuse, depending on availability, and any circumstances likely to interfere with the booking's execution. For bookings made more than 30 days before the event, a non-refundable deposit of 30% of the price of the booked services must be paid. The balance of the booking must be paid no later than 30 days before the rent starts. For bookings made less than 30 days before the rent, a full payment must be made.
Our rates are applied when the location chosen by the customer is flat, grassy and non-flood, with an access allowing the passage of a delivery vehicle. It is the customer's responsibility to indicate the desired location of the tents either by means of a plan or photos which must be transmitted at the booking moment or by ensuring that they are present on the site during the pitching of the tents. If on arrival on the site, a distance of more than 20 meters separates the parking site from the pitching site, a overchage can be applied. In certain circumstances, such as the use of private land, the customer is responsible for obtaining any prior authorisation to pitch the tents. All costs incurred by delays or changes in work resulting from the absence or misrepresentation of all necessary authorizations will be payable to the company. The customer will be responsible for any additional costs incurred if the booked equipment could not be erected due to measurement mistakes, different levels of height or complications related to the site and which the company would not have been informed in writing. The customer will be responsible for all the costs incurred by the company CA ME TENTE because of changes requested once the tent pitching started. In the case of electrical equipment booking (ex: King size mattress), access to electricity must be provided by the customer within 50 metres of the pitching site.
ARTICLE 3-SECURITY DEPOSIT
All our rentals imply on the part of the customer a deposit on the rented products, intended to cover any damage or damage, replace any damaged or missing equipment, or cleaning costs if the equipment required a rehabilitation more important than the classic final cleaning. The financial responsibility of the customer can be incurred beyond the amount of the deposit, if the repair of the damage requires. This deposit amounting to EUR 200 per tent will be required at the time of the delivery of the tents and will be returned to the removal of the tents or at the latest within 10 days, net of any costs of restoration at the expense of the customer. The cleaning of the tents is the responsibility of the customer who undertakes to return the equipment clean and in the State where he was when he took possession: brushed floor mats, inflated mattresses, duvets and linen of folded and separated beds. If not, a package of 50 euros per tent will be deducted from the deposit. Any reservation on the condition of the leased equipment must be made to us in writing at the time of the inventory of tents made with our installation team.
ARTICLE 4 - REPAIR
The customer undertakes to pay the repair or replacement costs of the booked equipment whatever the causes of the repairs, except those due to normal wear and tear. Repairs will exclusively be made by the customer, at it's expense. All equipment and accessories whose repair are technically or economically impossible will have to be paid by the customer at the sales price TTC minus 15% of the ageing per year since the acquisition date of the material by CA ME TENTE.
ARTICLE 5-MODIFICATION/CANCELLATION OF YOUR BOOKING
Booking changes can be made without any charge. Any booking change/cancellation must be notified to CA ME TENTE by registered letter with acknowledgement of receipt and this at least 30 days before the scheduled beginning of your booking. The deadlines are calculated on the date of receipt of the letter with AR. In case of change, if the number of tents is sharply reduced (more than 20%) compared to the initial quotation, the company can modify or cancel the quotation made without the deposit being refunded to the customer. In case of complete cancellation of your booking more than 30 days before the beginning of the booking, the deposit will be retained. In case of modification or cancellation of your booking within 30 days before the scheduled beginning of the booking, the full amount of the booking is due. In case of cancellation due to this, except in case of force majeure (including weather conditions incompatible with the pitching of tents), the journey will be fully refunded. This cancellation may not, however, result in the payment of damages.
ARTICLE 6-RECEPTION AND RESTITUTION OF BOOKED EQUIPMENT
The rental takes effect when the customer takes possession of the equipment for the duration specified in the contract of
the dates and times specified in the rental agreement. The risks will be transferred during the delivery
of the material to the customer who will take care of it under his sole responsibility, he undertakes to use it in all
circumstances as a "good father of the family".
ARTICLE 7-USE OF BOOKED EQUIPMENT
The booked equipment is intended for the only use of the customer, without any possibility of renting out or loaning even for free. It undertakes to use it with caution, safe for third parties in accordance with the regulations. The customer undertakes to keep the tents completely closed and secure when they are not used during the booking period. The customer must not damage the structure of the tent or any equipment and in particular cannot fix or hang objects without the written consent of CA ME TENTE. The customer undertakes not to use any type of lighting, heating, kitchen equipment or other gas or electric appliances of any kind, other than what is intended and appropriate to use, inside the tents, without the written consent of the company CA ME TENTE. Any cooking equipment or use of gas is forbidden inside the tents of the company CA ME TENTE. Any source of flames used in the vicinity of the tent is the responsibility of the customer. Pets are not allowed inside tents except guides for blind people. It is strictly forbidden to smoke inside the tents of the company ÇA ME TENTE. This company does not accept any liability for injury or damage to persons or property incurred during the booking period. Equipment, barbecues or open fires must be placed at a minimum of 3 metres from the tent and not left unattended during use. In certain circumstances, such as the use of private land, the customer is responsible for obtaining any authorisation to pitch the tents. Any equipment proposed for booking is acknowledged to be taken clean, in good condition and must be returned as such.
ARTICLE 8-DELAY OR IMPOSSIBILITY OF EXECUTING THE CONTRACT
CA ME TENTE will not be held responsible for delays in making available booked equipment, delays caused by reasons beyond its control, in particular in the case of accidents, delays due to difficult traffic conditions, conditions incompatible with the pitching of tents, strikes, force majeure, etc... and no refunds can be made. In such circumstances, it will be my best efforts to make available to the customer a material of equal or superior quality according to the available stocks and to notify it as soon as possible. The company CA ME TENTE is not responsible for the inflation of the mattresses during the booking period. The mattresses are inflated at the beginning of the booking but the heat, the number of uses, the booking time, can cause a slight deflation of the mattresses. It is up to the customer to re-inflate them if necessary thanks to the integrated inflator system which each mattress is equipped with or to the wireless electric inflator provided by CA ME TENTE.
ARTICLE 9-INFORMATION TECHNOLOGY AND FREEDOM
The information you give us when you make your booking remains confidential and will not be passed on to any third parties. They will be used only by the company ÇA ME TENTE, for the processing of your booking and to reinforce and personalize the communication and the offer of services for customers. In accordance with the law on information and freedoms of January 6, 1978, you have the right of accessing, rectification, and opposition to your personal data. For this it is sufficient to make your request by mail to ÇA ME TENTE, commercial space Fréjorgues Ouest, 174 rue Georges Guynemer, 34130 Mauguio, writing us your name, surname and address.
ARTICLE 10-AVOIDANCE CLAUSE
At the end of the booking period, planned in the contract, in case of non-restitution or in case of non-payment of a partial bill, the customer remains responsible for the material he has in his possession. Its restitution is obligatory at the end of the booking period under the penalties provided in article 314-1 of the new Penal Code, without the need to send a formal notice by registered letter with acknowledgement of receipt and without the customer may invoke any impediment.
The claims that occur during the execution of the contract must be reported as soon as possible to the company it tries ME by phone at 04.11.93.22.26 with our customer service or by email at firstname.lastname@example.org so that a solution can be sought at the earliest. Claims which have been impossible to process during the rental period or which have not been satisfactorily resolved must be sent by registered mail with acknowledgement of receipt within one month after the end of the rental to: ÇA ME TEMPT, 10, rue Henri Cochet, 34470 Pérols. We draw your attention to the fact that the prompt reporting of a claim will allow for effective treatment of the complaint.
ARTICLE 12- LAWS & JURISDICTIONS
This contract is subjected to French law. In the case of any dispute relating to this contract, and in the absence of a settlement, the competent court shall be that of the registered office of the company or the Court of Montpellier.